Ticket from Zenolia Hill - Certification Exam

I cannot log in to register for another exam. each time I log in I can only get to the first screen that asks for my information and then to click the submit for payment and scheduling and from there it goes straight to a screen that says I have been logged out and if I want to log back in click this button and when I click it, all it does is says my log in or password is incorrect and I know that it is correct so please help.

Ticket from Lillian Gaines Torres - User Account

I am trying to transfer results to FHAC and I continue to receive an error message ( Error returned from Website: (1) Addr_CITY may not be longer than 17 characters)

I'm not sure what to do about this, my address is not requested on the Transfer results to FHAC menu. Any guidance to resolve is greatly appreciated.