The fee charged each time an individual takes the certification examination is based on the cost of administering the examination. As announced in the Federal Register Notice dated May 31, 2017, an online proctored exam costs $60 and an in-person proctored exam costs $100. Any changes in pricing will be published in advance in the Federal Register. 

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

Dear Counselor,

This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.

We are glad we were able to resolve this issue and wish you a successful exam experience.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam. 

If you receive a notice about maximum attempts, please call Support at 210-489-1461. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam. 

Certification Requirement

The proctoring service provider, Kryterion, is currently performing system maintenance which inhibits account users on HUDHousingCounselors.hud.gov from accessing the exam platform. Please try loggin back in later. Thank you.

Dear Counselor,

Thank you for contacting Support.

We will escalate your concern with Kryterion if you provide the information below:

- A screen shot showing the transaction details in the credit card Statement
- Amount paid
- Date of Payment
- Last four digits of credit card
- Name on credit card if different from your own
- Credit card type (Visa, Master Card, American Express etc....)

Please select the link at the bottom of this message to update this ticket with the requested information and attach the requested screenshot.

The purpose of HUDHousingCounselors.hud.gov is to help counselors prepare for the HUD Housing Counselor Certification Exam and provide access to the exam. After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from HUDHousingCounselors.hud.gov to FHA Connection.

Dear Counselor,

The "coupon/voucher" field is a standard field for the testing company. HUD does not provide voucher or coupon codes to offset exam costs. You may skip the "Submit" button and select "Check Out" at the bottom of the page to complete your purchase. 

Sincerely

The HUDHousingCounselors.hud.gov Support Team

Launching the exam symbolizes your signature and acceptance of the following terms: