Hi, this is Stacy set out and I'm having trouble submitting a ticket online. You can give me a call at 608-750-0568. The number again is 608-750-0568. I just need to reset my account password. Thank you

It says contact support for a password reset. I think I've locked myself out.

What is the difference between a Certified and HECM exam? What are the exam costs associated to become a Hud certified housing counselor ?

Please advise what "assessment" email you suggest that we bring to the exam center. Also, please advise how I can register to take the certification test on-site. I do not see anything that will allow me to schedule a time at the locations in my area.

Locked out of Account- I have set up Two-factor authentication but it was disabled and I am not sure why. Please help me get back into my account- Thank you.

Yes, hello my name is Anna Barba and I've been trying a three or four times to log in my account. I reset the password and didn't get it. So it's it says in the system that I have to contact contact you. So I don't know what to do. So please call me 704-401-4010. Again this is Anna Barba and I need to log into my account please. Thank you.

Passed exam and need to be certified. I submitted it through FHAC but did not receive a confirmation.

Hello \\

I cant get in my acct to study  this is crazy. can you help me to reset . i open another email and again wont let me in is it the browser?  i like to hurry and finish my HUD counselor test  to become certify ? any ideals please help thank you

I am in. thank you for your patience. I expected a text message or email. Apparently I have to open the authentication software each time. Mike Maasen

Please note that the issue has not been resolved. I am set to test online within 1 Hour. Please advise the below Referenced Ticket. It was immediately archived after my submission. All links sent to reset my password were not allowing and providing the reported error to still contact support in order to change successfully. See Below Your support ticket "Ticket from Autrese Woodfork - User Account" has been created successfully. Message: Once this step is completed, I received the following error. The # of attempts on yesterday were one. Can we also increase?