Ticket from Melody Enella - User Account

Submitted by camurexerciinh… (not verified) on
Hello there. I am trying to login for the first to take the practice exams. There is a two-part verification step which includes a CAPTCHA code and another code that has six digits. How do I receive the six-digit code? I thought maybe through text or email, but I received nothing. Did I receive it when I created the account a while back? If so, I don't have it. Can I get a replacement? I'd like to get started with the practice exams. Thanks for your help? Melody Enella 916-837-7231

1tillswork@gmail.com

Submitted by Customer Servi… on

Sierra Till seeking to get access to my account, I received an error message saying that I need to contact support for access. I've been sending emails, getting support tickets but no directions as to how I'm able to access telephone number where I can be reached from 1:00 to 3:30 is 313-526-4000 extension 1312. Again, I am locked out of my account and I need some assistance. Thank you for your help

zelleneblack97@gmail.com

Submitted by Customer Servi… on

Hi, my name is Celine Black. I'm calling in reference to an e-mail that I received from you guys. I followed the steps and I'm still not getting an authentication code. If you could please give me a call back. I am trying to register for my housing counselor exam. My number is 703-7923 1010. Thank you. Bye bye.

jjones@hpnj.us

Submitted by Customer Servi… on

Hello, my name is Janaya Berger Jones. I am with Housing Partnership of New Jersey. My phone number is 973-659-9222 ext 318. I'm having difficulty signing into my account because I do not know the two factor authentication code. If you can please give me a call back and also my e-mail is JJON as in Nancy, ES as in Sam at H as in Harry, P as in Peter, N as in Nancy J dot US.

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