Ticket from Karla Herrera - User Account

Hello Team I was registering myself when my laptop went off, so when I returned and tried to continue registering for a new account, the system told me, "The username kherrera is already taken. The email address kherrera@medasf.org is already taken," so when I try to log in, it asks me for a password, but I never set it up. Can you please help me?

Ticket from Andrea Edwards - HECM Exam

Hello, I am scheduled for my HECM exam tomorrow 2/25 However, My name in Hud and FHA has always been under Annie Edwards. I have always used my nickname 'Annie' for everything. When I last updated my drivers license they made me use my legal name 'Andrea'. I just saw when take my exam I need to provide my drivers license. I did update my first name in HUD and the FHA but do not know how to update for the test as is already scheduled. What do I need to do?

Ticket from Tamika Farley - Kryterion/Webassessor

I arrived at the testing center on February 19, 2025 for a test scheduled @ noon and the test center was closed due to computer issues. The location is National Safety Council, Ark-La-Tex Chapter, 8101 Kingston Road, Suite 107, Shreveport, LA 71108. I haven't been contacted to reschedule so how to I reschedule this appointment. I have contacted the test center and this is there response. "Unfortunately, due to the policies set by your test sponsor we are unable to assist you with this issue; we ask that you please contact your testing sponsor, Ajanta Consulting LLC, directly.