Cristian Rivera left a VM stating he could not log onto his account to launch his exam. 

With changes with Trump Federal employees firings. I'm supposed to take my housing counseling exam. this month February 28th. Am I able still to do that with the Federal firing changes? Is HUD still to be existed? Since Trump is closing Federal offices? I'm confused on what's going on and perplex on what to do now? Will I get a $60 refund for exam fee if Trump has closed Federal Agencies

Hello Team I was registering myself when my laptop went off, so when I returned and tried to continue registering for a new account, the system told me, "The username kherrera is already taken. The email address kherrera@medasf.org is already taken," so when I try to log in, it asks me for a password, but I never set it up. Can you please help me?

I was scheduled to take an exam this morning at 9. However, the website was telling me that I could not log on and I needed to contact support to reset my access. I am needing help on rescheduling my exam.

Hello, I am scheduled for my HECM exam tomorrow 2/25 However, My name in Hud and FHA has always been under Annie Edwards. I have always used my nickname 'Annie' for everything. When I last updated my drivers license they made me use my legal name 'Andrea'. I just saw when take my exam I need to provide my drivers license. I did update my first name in HUD and the FHA but do not know how to update for the test as is already scheduled. What do I need to do?

I was scheduled to take the HUD counselor exam on Feb 19 but it was freezing temps so I couldn't go. Can I please get a credit toward retaking the exam. I am locked out of my HUD account.

How can i get practise exams?

I tried logging in today and it stated that I needed to contact support to reset my access. Could I get help with this as I am trying to see when the test dates are. Thank you.

Good day, I have tried to login, but forgot my password, received an email to reset, but the access was denied asking me to call. There was an automatic voice message. No help.

I arrived at the testing center on February 19, 2025 for a test scheduled @ noon and the test center was closed due to computer issues. The location is National Safety Council, Ark-La-Tex Chapter, 8101 Kingston Road, Suite 107, Shreveport, LA 71108. I haven't been contacted to reschedule so how to I reschedule this appointment. I have contacted the test center and this is there response. "Unfortunately, due to the policies set by your test sponsor we are unable to assist you with this issue; we ask that you please contact your testing sponsor, Ajanta Consulting LLC, directly.