when I tried to log in, it shows that 'Contact support to reset your access'. I entered the username and password correctly. Please let me know what I should do to gain my access. Thank you.

Where do I sign up for the certification exam? All I see on the site are practice exams and study materials

I am scheduled for the exam today at 9:30 am however the website shows that I have not registered for the exam so I cannot launch it. I registered on Wednesday December 4 and my transaction confirmation code is #26cd78b26b11348dd1a1f01002b08e2d. I even received an email on Sunday confirming the test date and time. I contacted customer support for HUD today and was directed to Kryterion with no success. I have been trying to figure out this issue since 8:15 this morning.

Hello! I was formerly certified as a HUD Counselor. I am interested in updating my certification because I am starting with a new agency. Can someone please call me to discuss the procedure that I need to follow to update my certification? I can be contacted at 630-639-2448.

Hi there, I am currently going through the online course but each time I get to slide 20 of module 2.2 the course doesn't load. Please advise how to fix this issue. I've shut down my computer and refreshed it multiple times, but the slide remains stuck. Thank you

FEE AMOUNT

Hi!! My access was block yesterday, for that reason I can't take the exam today. I need to reschedule. Thanks!!

I cannot access the exam center. I'm scheduled for today at 3pm.

Hello I would like to reschedule my exam for tomorrow morning Assessment Name: HUD Housing Counselor Certification Exam – Online Date: 28 December 2024 Time: 11:30 Test Duration: 120

I am unable to login to the training modules because I need a verification code. How do I obtain this code?