Hello, I was just wondering if these courses cost money? For some odd reason I feel like it used to cost money in the past to take these courses in order to become certified?

It looks like the system has blocked me out of the HUD counselor central. Can you please reset my access to HUDCounselors.com? Also, please let me know the instructions to set up 2 factor authentication so I can avoid this issue in the future. I understand that your hours could be limited due to the holidays but asking urgency if possible. I have an HUD exam upcoming Friday, so need all my access to be able to take the exam. Thanks,

I need to reschedule my exam. My exam is currently scheduled for 12/30/2024 and I need to move the exam date into 2025.

I'm not able to log into my account or even reset my password.

My two step authentication is not working. I am not getting the 6 digit code to enter in order to authenticate and continue the training.

system locked out due to too many attempts, tried to reset to take scheduled exam,

Coupon/Voucher Code Required to register? Unable to register for HUD Housing Counselor Certification Exam without inputing code. Please call 313.22206988 with instructions; I want to take the exam in 2024 and there are limited opportunities.

I am trying to do two factor authentication but I cannot find where to do so on my account dashboard

Hi there, I scheduled to take my online housing counselor certification exam on November 26th and when it was testing my speaker and camera it froze and I was unable to continue. I waited and tried to refresh and it wouldn't budge. My employer paid for this exam and I would like to reschedule to take it again in January of 2025. Can this be rectified and can there be a refund provided and or utilized for the next scheduled test? Also, this is my 3rd attempt to contact someone on this matter. Thank you.

I am having trouble logging in. I recently got a new phone and no longer have the two factor authentication and I need to update the information so I can access my account. My username and password is fine but I can not get into my account without the authentication. Can someone help me gain access again. Thank you.