Ticket from Hannah Covill - Certification Exam

Hello, I recently took the certification exam and failed, in the email concerning my score it states, "An email will be sent to you to provide feedback with recommendations for further study by topic." I have yet to receive this email and value the feedback that would be provided. Please let me know when I will receive this. Thank you

Ticket from Bernadette Prater - HECM Exam

Greetings: I am having a problem with setting up my system. I did not know there were other things I need to do before taking the test Sunday December 12, 2024. Please I need to reschedule my exam. If someone can assist me, I would appreciate it very much. bprater@urbanleaguephila.org Please respond back as soon as possible to let me know how to reschedule. Thank you.