User Account

Submitted by Customer Support on

hello this is robin i'm giving a call because i'm having some issues with my login everything is fine but once i log in it takes me to the verification page which i already set up but i'd never get the tank code in order to put it into the system so i can log in so i wanted to get some help with that or if i that's something so please give me a call back umm my email is EWURAB as in boy E as in egg N as in nancy a at

User Account

Submitted by Customer Support on

hi my name is denise you're ure umm i am unable to log into my account on the housing counselor website and if you could give me a call back my phone number is 315-887-8109 thank you have a good day

Ticket from Brady Donohue - Certification Exam

Submitted by brady.donohue2… on
I was given the opportunity to step out and use the restroom for 5 minutes according to the proctor. I set a timer for 4 minutes to make sure I was back to the testing area in time. I came back to my testing area and received a message saying my test was suspended for not complying. This is not my first attempt so I know the process. I was not given any instructions yet to begin verification and beginning the test so I'm not sure why my test is being suspended.
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