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Ticket from Nikki McLaurin - User Account

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 17:06
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the verification code is not showing up in my email so I can't login

Ticket from joyce ward - User Account

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 15:10
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password will not reset. states contact support for access

Ticket from La Toya CARGO-SIMON - User Account

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 14:34
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Hello. I am not receiving the 2-factor auth to the method I originally setup.

Ticket from Bruce Loisel Loisel - User Account

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 14:21
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I can't sign into my account because I don't know where the verification code is sent. I have downloaded Authenticator on my phone. I've been trying for a week to figure this out. All I need is the verification code. Thank you.

Ticket from david calderon - User Account

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 13:23
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gives me message to contact support to reset my password.

Ticket from Victoria Houghton - Certification Exam

Submitted by victoria.hough… on Thu, 08/29/2024 - 13:11
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need to reschedule due to staffing at work

Ticket from Sarah Hutchinson - HECM Exam

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 13:02
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I need access to the online account

Ticket from Christina Lara - Training

Submitted by ChristinaDLara on Thu, 08/29/2024 - 11:26
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I have completed the Financial Management 1.1 and 1.2 modules but it did not save.

Ticket from La Toya CARGO-SIMON - User Account

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 10:12
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Good morning. I am not receiving the two-factor auth code.

Ticket from Alyssa Nazarok - Kryterion/Webassessor

Submitted by camurexerciinh… (not verified) on Thu, 08/29/2024 - 09:08
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My name is wrong in Kryterion. It needs to be Alyssa, not Aly. In addition my password is not working.

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HUD Housing Counselors

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Note: This material is based upon work supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. Neither the United States Government, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the U.S. Government or any agency thereof. Opinions expressed on the HUD Exchange are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, HUD or by any HUD program.