Ticket from Frederique Dambreville - User Account

I am register on the HUD account and there’s a two factor authentication and I am not able to access it due to not having the code. Is there a way for me to remove it or reset the code, this is very inconvenient since I am unable to move forward with what I need to do on my account.

Ticket from Manuel Sidney - Training

TO Whom It May Concern: Good morning. My name is Manuel A Sidney, and I have been trying to log in for the HUD Certification training and every time I do something is depriving me from logging in. Would you please help me with this inconvenience? I am extremely interested in this certification. Many thanks for your assistance. Perhaps your system is not recognizing both computers the at home and the other from work. that might be the issue.