Ticket from Victoria Grey - Certification Exam

How do I find out if the company I work for would be able to be certified? Or how can I make my LLC able to be certified. I am currently with Coldwell Banker Realty. I am a real estate agent. I have done buyer seminars in the past. I also have an LLC for Historic Preservation Consulting.

Ticket from Justin Latini - Certification Exam

Hello. I am wanting to follow up on the status of the FHA connection problem on your website that has prevented me from being able to transfer my HUD test results to FHAC. I don't seem to have an Exam ID to locate and wondering if a timeframe for a resolution has been determined. Thank you. JustinL@ihfa.org

Ticket from Stephanie G. Felix-Moreno - General

Your weblink between Kryterion and FHA, is not working and has not allowed me to upload my exam/certification for HUD counselor. Because of the way it is set up, It doesn't allow me to receive the cert. # or even a Receipt of payment for the exam. I passed this last friday7/12 and have been in touch with everyone to no avail. Kryterion is stating that the issue is with the hyper-link connection through your website. I really need this resolved, it is affecting other people's lives, not just mine. Thank you.

Ticket from Stephanie G. Felix-Moreno - User Account

On Friday 7/12, I passed my counselor exam and Kryterion is stating that the link between them and your website is down, which is preventing my certification of exam to be uploaded and me receiving my certification number. I need this for my position here at our counseling center. Could you please have your IT people get this issue resolved. Thank you

Ticket from Stephanie G. Felix-Moreno - Certification Exam

The link to upload the certificate onto the FHA site, receive your certification number and receive your final receipt from Kryterion for the accounting department is not working. Kryterion states that there is an issue with the connection through your website. I passed last friday, 7/12 and am still waiting for this issue to be resolved. I need my certificate for my position. Please help Kryterion with resolving of this issue. Thank you

Ticket from Stephanie G. Felix-Moreno - Kryterion/Webassessor

I received an email from Kryterion stating that they are having issues with the link to upload exam/certificates onto your website. I passed my exam last friday 7/12. I have reached out several times. This matter has not been resolved. I need the certificate to perform my job. The receipt for payment from them, has also not been generated. Our non-profit has had all of our counselors go through this process, but this time it has failed. Please connect with your proctor site and get this resolved. It has now been almost a week. I need at least my certification number. Thank you

Ticket from Jennifer Ruspini - Kryterion/Webassessor

Good morning, I am extremely frustrated by the lack of response regarding the HUD housing counselor test. I paid for the test, which we started in September, but we encountered technical difficulties. We rescheduled, yet there was no follow-up from your end. Despite multiple attempts to reach out, I have received no response. I paid the $60 but could not take the test due to your faulty website. No response from your help support - KRYTERION Technical Support at 1-877-313-2008 or 1-602-659-4679.