Ticket from Magaly Marioni Arana - User Account

Submitted by camurexerciinh… (not verified) on
Dear HUD Support Team, I am writing to request assistance with accessing my HUD account. I am currently unable to log in because I do not have the QR code or the setup key needed to link my account to my authenticator app. Please advise on the steps I need to take to reset or reconfigure the multi-factor authentication so that I can regain access to my account.

User Account

Submitted by Customer Support on

hi my name is nora lamb i am experiencing problems logging in i am trying to register for the hud exam and when i try to create an account and they i forgot my password i tried to reset it it i think i maybe reset it too many times and it's saying please contact technical support so i don't think i successfully completed the the password reset process so umm yeah it's not letting me reset the password at all umm so if

Ticket from Elsica Gonzalez - User Account

Submitted by camurexerciinh… (not verified) on
Given that I was unable to login to my account I am responding through with another support ticket. Months ago I had to setup the authenticator app which I completed and using the Microsoft Authenticator app. However, despite entering a new 6-digit code each time for each attempt it continues to give me the same error message previously noted. I can be reached at 215-577-0822, ext. 120. Thanks in advance! ____________________________________________ "Dear Elsica, Thank you for informing us of the issue you are experiencing.

Ticket from rachael robinson - General

Submitted by camurexerciinh… (not verified) on
Good morning, I have tried several times to set up a TFA, however its not giving me an option. Is there one in place/ If so where is it being sent to? I have been going back and forth with this issue for days now and really need this resolved asap. My email is rarobinson@communityhousing.org and my cell is 8456681148. Please help.

Ticket from Jerry Damico - Agencies

Submitted by camurexerciinh… (not verified) on
Hey there Hud, FYI: - https://facebook.com/HUD Just looked over your site—it’s clear you're investing in visibility. Is your business using Facebook to its full potential? Many business owners are seeing stronger results by bringing in a proven expert - focusing on running their business in the process. Check what expert help can do -- View details: https://t.ly/BeaconStreamGrid.net Jerry Damico

Ticket from Joyce Collins - User Account

Submitted by camurexerciinh… (not verified) on
I CONTINUE TO HAVE PROBLEMS ACCESSING MY ACCOUNT. IT APPEARS NOW AFTER RESETTING MY PASSWORD, MY USERNAME OR EMAIL ADDRESS "Joycecollins911@gmail.com" IS NOT RECOGNIZED. I AM NOW ASKED TO RESET MY PASSWORD FOR THE FIFTH TIME. PLEASE DIRECT ME TO A LOCAL HUD OFFICE THAT I CAN GET ONE-ON- ONE HELP. I AM NOT UNDERSTANDING WHY I AM HAVING THIS PROBLEM.
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