Hi, I thought I had a test scheduled for this Monday, Nov. 7th. However it is not on the schedule.

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Hi, I was shut out of my test? can someone tell me what happened?

I took this exam last year or 2 years ago and wanted to make sure my COS certification didn't expire. I also think the email is incorrect

Hi, I tried changing my test time tomorrow and it's not the time I changed it to. Can I get assistance?

Hi - I paid to take the exam and it was rescheduled by you guys. I was there for the next exam that you scheduled, but it never launched and then you said I would have to re-register and pay the fee again. I did pay the fee but was never allowed to take the exam.
Please advise,
Bonnie Sargent

Dear Esteban,

We have received your request for information on your exam being rescheduled from Nov 3, 2022 to Nov 10, 2022. We are investigating the issue and will send you a response as soon as the updated information is available. Please feel free to respond to this ticket if you have any additional questions or concerns.

Sincerely,
The HUDHousingCounselors.hud.gov Support Team

Dear Tenai,

Dear Ronni,

Completion of training is optional and is not required to become certified. However, to increase certification exam passing rates, candidates are highly encouraged to study the course content.

To access the training, you must be signed into your account on HUDHousingCounselors.hud.gov. 

How can i change the date of my exam.