My name is Louise Meade I'm trying to complete my Biometric profile however I cannot locate it. I took a picture and I got a green check mark was that all that was needed? Also I have a ? showing when I click on it it's telling me I've missed my exam time. It was scheduled for 1:30 PM Est today.

How do I schedule to take the exam

Ms. Santarosa called in to reset the exam after taking it 10 times. 

made a purchase to take my test on 9/28 (which I thought I scheduled for), but it was actually on 9/27. I didn't realize it until I got to the testing center on the wrong day. Since I missed thinking it was one day. Since the payment has already been taking out would be possible to reschedule for

Hi,

I paid to retake my HUD housing counselor exam tomorrow at Temple U but have not received my email with the testing code yet. Please advise how to proceed?

Martha Lugo called in requesting information about the program, costs and training materials.

Mr. Wessel Called in to reschedule or cancel his upcoming exam.

How does one seek employment with the HUD Counseling system?

HUDHousingCounselors.hud.gov Support provides technical support and general program information related to the HUDHousingCounselors.hud.gov training and certification exam program. If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at housing.counseling@hud.gov with the subject line, “Housing Counselor Certification.”

Individuals planning to take the certification examination at a proctoring center can utilize the tool to Locate a Kryterion Testing Center. Candidates can view appointment availability and schedule the exam via the Registration Process. Test centers cannot schedule your exam.