i passed the hecm exam and followed steps 1 and 2 of directions in pass letter. Step 3 says to begin the application. I am already certified as HECM counselor and was just recertifying by exam. Is step 1 and 2 all I need to do?

Hello, I had accidentally deleted the 2factor authentication to this website on my authenticator app. So now when I try to log in, it asks for a verification code but being that I don't have it on my authenticator app, I don't get a verification code making my log in inaccessible. if there is any way i could get a QR CODE so I can link the website login to my Microsoft authenticator app. that would be great!

I have my login information however unable to access the "register for exam ". A pop up message keeps saying Access denied. I called and received callback voicemail message for my info. My name is Ewurabena. Login Email is Ewurabena@nwnh.net. I'll try calling again tomorrow morning. Thank you.

reset password

locked out because of two factor authorization. I have set it up 2 different ways it it doesn't like either way so I need my password reset

I had access to my account last week and this week it says my email is unknown, I tried to reset my password and I did that and the alert said to contact you all.

Hi I'm unable to access my account I'm wondering if i can regain access to my Hud account.

Good morning, One of our training participants Patrick Golderos pgolderos@greenpath.com is having a hard time trying to align his time zone. He is currently living in Puerto Rico and the option for state is not offered but the time zone is. Could you please guide me as what is the best way of getting his to align his state and time zone? Thanks!

Hello, have been learning in the interactive modules 1.1 -4.1 so far but cannot get to the end of any of them, just spins? Refresh page but got to start all over again and again to only get so far due to pages not moving forward?

I am not receiving the verification code when requested while trying to login to the Hud Housing Counselors training material