reset password link isn't working, it says to contact admin to reset access

i am sorry. i recently reached out regarding accidentally deleting my Microsoft authenticator so now i cant get access to my account. support did mention they reset my account so that i can log back in but its requiring a qr code?

I can't get into my account. It keeps asking for a code. It is asking for a 2 factor authentication code.

I tried to take my test Monday morning, but had trouble logging in. Could someone reset it for me, please?

I am trying to authenticate using the 2-step process but I am not receiving the code on my phone or email. I need help getting this set up correctly.

I'm unable to reset my password.

Hi, my name is Christina Reading. My number is 212-380-8455. That's 12308455. I'm having issues with the website. Please give me a call back. Thank you.

Subject: Request to Reschedule HUD Housing Counselor Certification Exam Dear [Kryterion Support / Exam Sponsor], My name is Andre Neil Dawkins, and I have been attempting to reschedule my HUD Housing Counselor Certification Exam for several months. Unfortunately, I only just regained access to my account today. I originally paid for the exam back in December 2024 (receipt information below), but the scheduled date has since expired.

Proof I passed the exam/prior email mclark@communitylinknc.org

need to reset password