Ticket from Rebecca Thelen - HECM Exam

I passed my HECM exam 3/27/24 and the results email said results were transferred to FHAC. For reference, your Counselor Exam ID is CO64131550.
I need to create a HECM certificate for an appointment I just completed but FHAC says my certification is expired. Can you please help with updating my account in FHAC?

Ticket from Rod Bostic III - Certification Exam

First Name: Rod
Last Name: Bostic III
Email Address: rbostic@renglobalinv.com
Phone Number: (813) 900-6884
Exam Name: HUD Certification
Exam Type: Exam at a test center near you
Test Center Name: University of South Florida-Testing Services
Test Center Location : Tampa Florida
First preferred date: Thu, 04/04/2024
First preferred time: 10:00 am
Second preferred date: Thu, 04/04/2024
Second preferred time: 11:00 am

Ticket from PrincessFalega Iereneo - Certification Exam

I am scheduled to take an exam today at 10am. However, along the way I was in a car accident in which my car was totaled. I am emailing to see if there is absolutely anything I can do given the circumstances to reschedule. I am happy to provide a copy of my police report and anything else needed.

Ticket from Cynthia Mendez - Agencies

I recently took the HUD Housing certification exam and passed. My agency is in the process of submitting an application to be a HUD agency but that could take up to a year. In order to complete the process of my certification, I am trying to submit my results and I can not. Additionally, I am asked for my agency's HSC ID. We do not have that. Please advise. Thank you.