How do I go about getting a certificate after passing this exam?

I have been in the chat with Kyle. I went to check the firewall and then I lost him. I am have issues with getting into my exam. Please assist.

hi, i am scheduled to take my test tonight at 845PM PST and the link says I missed my time.I did not, the system is clearly no updated. Please advise. Thank you

how do i register to take another exam. I failed. please advise

Dear Counselor,

Dear Counselor,

The exam registration instructions and your confirmation email both state that your exam registration must match your government-issued ID. 

First, you must update your name in your HUDHousingCounselors.hud.gov User Profile by logging into your account and selecting "Edit" on the User Profile Dashboard.

Next, you must transfer the update to Kryterion's Webassessor site. In order to transmit the new information to Webassessor: 

I want to sign in on another computer but I forgot my ID and Password when I first set this up. Could I get someone to assist me with this?

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

Good evening,

Omg, I went to my email to refresh my memory on the exact time for my exam tomorrow and it was today! Yikes! Ok I totally misunderstood your calendar because at a glance, it reads like my exam date fell on a Wed, is there a chance you can waive my fee so that I can reschedule to take it on Friday at 11:30, please?

HUDHousingCounselors.hud.gov Support provides technical support and general program information related to the HUDHousingCounselors.hud.gov training and certification exam program. If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at housing.counseling@hud.gov with the subject line, “Housing Counselor Certification.”