Dear Counselor,

Case #00531386 Im wanting to switch to an on site location because of technical issues.

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Good morning, I created an account yesterday and after stated that I would receive an email to confirm. I still haven’t received an email to the following.
Tammy.gross09@gmail.com

voucher code what is this number it will not allow me to register

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords. 

Could I please get a detailed exam receipt to show the last four numbers to my cc on file. This is to comply with my company's billing requirement.

Purchase Summary
Name Price

HUD Housing Counselors Certification Examination USD 100.00

Grand Total: USD 100.00

Transaction Confirmation #: c78f2e59fb9803f6a14e92ea08e438db
Order Date: 24 February 2022

The test website should be more user friendly and more study material so people have a fair chance to pass the test, not have to look to other resources to try and pass the test.

To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.

Select Begin Exam Registration in the Countdown to your Exam! section of your User Profile Dashboard. Follow the steps to register for the exam and complete the form at the bottom of the page.

I am having issues accessing the Test Center to schedule exam in person. Th screen does not give me an option to select a center.