Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Dear Counselor,

what is the cost to take the exam? Also, the closest testing center appears to be in Tacoma, WA...I live in Wapato, WA. If I request a proctored test who do I get to proctor it?

Is this site HUD government site?

Certification Requirement

Housing counseling required under or provided in connection with HUD programs must be provided only by certified housing counselors who work for organizations approved to participate in HUD’s Housing Counseling Program. In order to be certified, an individual must both pass a standardized written examination covering six major topic areas, and work for an agency approved to participate in HUD’s housing counseling program.

Hello I just passed the HUD Housing Counselor Exam and would like to have my Non Profit become HUD Certified Agency to provide counseling

I was initially scheduled to take the exam on Sept 30. On Sept 27 I rescheduled the exam and paid the $85 fee for rescheduling. However, in my portal it shows I'm still scheduled to take the test on the original date and there is no record of payment. I am unable to create a receipt. The money has been deducted from my bank account. Will this update on it's own? Is there something else I need to do?

Dear User,

The technical problems affecting the website have been resolved. You can now return to HUDHousingCounselors.hud.gov and continue the activity you intended to complete.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Thank you,

The HUDHousingCounselors.hud.gov Support Team

For online proctored exams, computer systems must meet the criteria outlined on the Kryterion Online Proctoring Support page. Before scheduling your exam, we encourage you to visit this page to test equipment compatibility, which includes checks for webcam, microphone, and internet speed. Individuals planning to take the certification examination online can prepare by taking the following steps:

Good afternoon,

I logged in today and all the modules I completed have disappeared. It now states that I have not completed any training and to get started. Please help resolve asap.