Ticket from Richard Hunter - Certification Exam

I need to reschedule my currently scheduled in process exam. My external web camera has not yet arrived and may not get to me in time for my scurrenctly scheduled resumption on my exam. Current time is 24 June at 1315. I would like to reschedule to 26 June at 1215 if that was possible. can you confirm my reschedule or advise how I should proceed.

Ticket from Anne Kuszpa - Agencies

Hi there,

I passed my exam yesterday and went to the FHA site to register myself as a housing counselor. My Counselor Exam ID: MA91811877

The issue is that the agency I work for (I am the director) is not listed on the HUD site as a HUD Approved Housing Counseling Agency. In other words, I don't have an agency HCS ID to complete my application.

We have certification to teach Homebuyer Ed through CITIZENS' HOUSING AND PLANNING ASSOCIATION, INC. (CHAPA) Agency ID 81504. How does Housing Nantucket get on the list? Do I need to reach out to CHAPA directly?

Ticket from Kayla Bernier-Wright - Certification Exam

I have seen the online exam calculator, but I have also heard that their is an "online whiteboard" type of thing that can be used during the exam as scratch paper to keep track of multi-part questions. Will that be available during my online test on 7/10/20? Is there a way to get a practice link so I can practice with the online calculator and white board?

Ticket from Stephen C Baughman - Training

when trying to review the knowledge assessment practice exam, the quex and answers are crunched together; margins pinch everything into a small box in lower left corner of screen.
You can't read this if everything is scrunched together, flowing from 1 page to the next.
Why is this the case? This makes the knowledge assessment review impossible to read and follow!
The exam is difficult enough to have more impediments to deal with the day before my exam!

Certification Exam - Webassessor Payment Error

Dear Counselor,

Thank you for contacting Support.

We will escalate your concern with Kryterion if you provide the information below:

- A screen shot showing the transaction details in the credit card Statement
- Amount paid
- Date of Payment
- Last four digits of credit card
- Name on credit card if different from your own
- Credit card type (Visa, Master Card, American Express etc....)

Please select the link at the bottom of this message to update this ticket with the requested information and attach the requested screenshot.

Ticket from Jay Krammes - General

Are all clients required to receive housing counseling or a referral to a housing counselor? Or are case managers simply to document that they asked their clients about interest in receiving housing counseling, and that the client was referred if that was what was wanted? I ask this question with ESG clients in mind.

Ticket from Wendy Ditterline - Certification Exam

I need to speak with some one regarding my exam coming up on 6/18/2020. The website says I am not registered and it was signed up and paid for on May 28th.
My name is Wendy Ditterline and I am in Paducah Ky taking the test in my office.
Can some one give me a call back at 270-816-2140