I have a laptop camera- i have a lenovo thinkpad laptop with built-in camera, is this allowed becasue I still can't find detail on this. However the instructions say some built-ins are allowed per test administrator.
I also have a Logitech C210 webcam with USB plug, but i'm confused on the focus ring because i don't see a manual twist focus ring on the camera eye-is this allowed?

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords. 

I am scheduled to take an on-line exam at 13:15 on 6/16/20 i.e. tomorrow and Kryterion says I am still scheduled, but when I access HUDHousingCounselors.hud.gov I get a message saying I haven't scheduled yet. what is wrong? how do I get to access the test at my scheduled time? Please advise Thank you Richard Hunter rtubac@aol.com

I have locked out and cannot log in

Where do I find my 10 digit Counselor ID?

Online Proctoring Support or Questions

• Live Chat: Go to Online Proctoring Support, then click on “Click Here to Chat.”
• Voice: 1-877-313-2008 (U.S.) or +001-602-659-4679 (International)
• E-Mail: OLPsupport@KryterionOnline.com

Will there be any testing centers opening up by end of June??

not receiving email for registration or email password reset

How loan do I need to wait to reschedule a new appointment after my last test appointment I failed?