HUD Exam Hub | HUD Housing Counselors Training and Testing for Certification

Ticket from Harry St Louis - Certification Exam

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Ticket from Jessica Lawson - Certification Exam

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I would like to change my exam date, how do I go about doing this?

Ticket from Megan Skiba` - Certification Exam

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Dear Megan,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information. If you could send us a screenshot of the message you are receiving, that would be greatly appreciated.

We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible. One recommendation is to clear the cache/cookies on any web browsers you are using to access registration.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Ticket from Ms. Terry Williams - Training

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My computer keeps freezing in Module 3.1, page 17. Once I answer the question I can't go forward. The system stays on that screen and won't advance.

Ticket from Elaine Candelaria - User Account

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Ticket from Chris Buttrum - General

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Good Day, I am very excited to start this Journey. My question is does HUD compensate people by chance for any of these programs?

Ticket from Sylvia Torres - Proctoring/Kryterion

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I need to speak with customer service to see if I can schedule my example via proctor and transfer my credit from my last exam I schedule but could not complete due to Covid -19

Ticket from Tangela Evans - Training

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Page 17 of 3.1 is frozen for two days now. I will not allow me to resume.

Knowledge Assessment - Results Feedback

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The Knowledge Assessment, unlike the HUD Housing Counselors Certification Exam, poses questions at three levels of difficulty. By reviewing the results of this type of test, learners can assess their knowledge and focus their studies where there may be knowledge gaps. Within each level of difficulty, performance on questions answered correctly determines the feedback provided.