Ticket from Patrick Falkenstine - Training

I have a question/comment about Module knowledge check question and correct answer on page 29. The correct answer, "A vendor can display part of a credit card number...." is different from the outright violation of displaying an entire account number. I understand this is the best answer from the presented options, but it is not necessarily correct.
Thank you,
Patrick

Ticket from Dom McDew - User Account

Hello I recently tried to create a account and it said it was going to send me a confirmation email. I have not received the confirmation email but it says my email is already taken when I went to try and make another account. Is there anyway I could receive another confirmation email for password?
Thanks

Ticket from Anonymous - Training, Certification Exam

The Study Guide consists of 15 modules and a Glossary that vary from approximately 20 to 60 pages. A single file of the entire training is not available.

The Support team is not able to provide physical copies of the Study Guide. You are welcome to print the training as befits your needs to prepare for the exam. 

 

To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.

Ticket from Maribel Batista - User Account

For your account on HUDHousingCounselors.hud.gov, the “username” is the email address used to register for the account. If you receive an error while signing in, make sure:

  • you are using the correct email address and
  • there are no blank spaces or other characters in the text box for the email address.