Ticket from Marybeth Kolb - Certification Exam

Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

To change your exam delivery type, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Follow the steps to cancel your scheduled exam (the exam purchase will be refunded to the credit card used), then follow the steps to register for a new exam.

Ticket from Sheila Hawthorne - Certification Exam

I still do not have a response to my issue with getting the pass results transferred. Error message Addr City may not be longer than 17 characters.
I sent a request 2/24/20 for help.
Thank you for contacting HUD's Office of Housing Counseling. Your Housing Counseling Service Request Number CAS-8274252-X5D5N3 , has been escalated to the Office of Housing Counseling (OHC) for review and response. Questions are generally answered within 2 business days. Please fix this! Thank you! Sheila Hawthorne