Ticket from michael bey - Certification Exam

Good day! I've got a problem. These young people in Detroit can be problematic at times. There seemed to be an altercation, a BIG one, that severely delayed my trip to the testing center. I took the bus because I only live about 4 miles from the testing center. However, their altercation not only delayed the bus but made the entire area where the bus I need to catch was, unsafe.

Thus being so, I missed my appointment time. Is there any way that I can reschedule the test that was paid for?

Michael

Ticket from Chloe Williams - Training

Module 1.4
Knowledge Check on page 12 of 13.
There are 2 answers that read Discussion about Identity Theft. I put the two corresponding scenarios in the slots, but it marked only those two wrong. When I reversed them, it was correct. It seems to me they both say Discussion about Identity Theft. Did I read it incorrectly?

Ticket from Rudy Balinbin - User Account

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.