Hello, I have taken the knowledge assessment for the HUD housing counselor course twice. I have not been able to access my results either time. The assessment states that the most recent attempt's results should be accessible from my user profile. When I visit the user section it says that I have not taken any knowledge assessments. Please advise. Two other issues: -most links to external sites in the modules do not work - the HUD Exam calculator does not work

Hello there. I am trying to register for the HUD exam to take on behalf of my organization, but whenever I try to register for the exam, it would require me to re-login even though I'm already logged in. Then when I try to log in, I get an error message saying "Contact support to reset your access". I have tried changing my password as well, but when I click on the link to change my password, I would get the same error message stating "Contact support to reset your access". Would you please be able to help me reset my account so that I can register for the exam as soon as possible?

I was referred to this email to request a practice exam.

Hello, is this an acceptable form of ID to present when trying to take the HUD Counselor exam?

Thank you,

Hello! My two factor authentication is not working, it is not sending me any verification. Can someone help me with this please?

Hi, I tried to add an account to Microsoft Authenticator App by scan the QR code from the email you sent to me , it said: 'You've already used this QR code to add an account. Generate a new QR code and try again." Please generate a new QR code. Thank you.

Unable to access my account. I tried resetting the password several times but I receiving an error message instructing me contact support to reset password.

Hello. I need to reset my password. Thank you.

My name is Trang and I am a program manager at Southland Integrated Services. I am trying to register for the HUD exam to take on behalf of my organization, but whenever I try to register for the exam, it would require me to re-login even though I'm already logged in. Then when I try to log in, I get an error message saying "Contact support to reset your access". I have tried changing my password as well, but when I click on the link to change my password, I would get the same error message stating "Contact support to reset your access".

Hi, I have a problem to access two factors Authentication. I downloaded Google Authentication App, it asked me to add an authenticator code by Scan a QR code or enter a setup key. However, when I set up my two factors Authentication last week, QR code and setup key have disappeared from my sign in page. can you please issue another setup key? Thank you.