Ticket from Keisha Ingram Morning - Certification Exam

Submitted by camurexerciinh… (not verified) on
Good morning, I am scheduled to take the HUD Exam this morning, and my account is locked. The message says that my account is locked and needs to be reset by Support. I am scheduled to take this exam 04/10/2025 at 8:30 AM EST and trying to get logged in early. Thank you, Keisha Ingram Morning

Ticket from Ben Kerill - Training

Submitted by BenKerill on
The glossary leads to a broken link in every single module for weeks now. Not one single link in the training, in any module, leads anywhere except an error screen. In the practice exam, questions 75-80 are the exact same as questions 81-86. None of the training is as specific as the knowledge assessment or practice exam is, and will gloss over important information in one or two sentences on one random slide.

Ticket from Aida Walls - Training

Submitted by camurexerciinh… (not verified) on
I am a HUD-certified housing Counselor, but I want to take the Reverse Mortgage training certification. Where do I need to go for the training and the certification? I am presently working for a non-profit organization as a housing counselor and educator. Thank you for your prompt response to this very important matter.

User Account

Submitted by Customer Support on

Sonia Nicholson and I am having trouble. I've been locked out of my account. If you could give me a call back and help me to reset that I would appreciate it. I was trying to get signed up for the exam, was on the scheduling process when it happened. It's something with the authentication or something. I need help. Thank you. My phone number is area 816-876-1758. Again, my name is Sonia Nicholson.

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