User Account

Hi, my name is Catherine Rivera. I'm calling because I am logged out of my account. It says contact support for access. I believe it's regarding the authenticator. Please give me a call back as soon as possible. My exam was supposed to be for 11:00. My number is 774253 3514. Thank you

Ticket from nathan carter - HECM Exam

I have contacted you guys multiple times. Not once has my issue been solved. I have tried every way humanly possible to access my failed HECM Exam scored. I have been told they come in an email, and have also been told they are located on my user profile. None of these have been true for me. I have searched far and wide throughout my user profile and no HECM scored are there to be found I promise. I also get an email after I complete the exam with no scores on it. For some reason it sends me an email that I completed the Certification Exam which I have already passes long ago.