User Account

Hello my name is Francisco Vargas. Francisco Vargas I'm calling because I forgot my password. I need to reset my password. Please call me back at 305-4508, 651-305-4508, 655-130-5450 8651. I need to reset my password. Thank you. Have a good day.

User Account

Hi, my name is Heather Kreisel KREIF as in Frank El. My return phone call is 816-585-7655. I'm having issues getting past the two factor authentication on the head housing counselors.com page. I've set this up, it was set up to go to my phone, it's just not delivering the authentication.

User Account

I am currently going through the certification process.  I finished all the modules but need to log back in to access the practice exam and schedule to take the exam. The link below is where I'm trying to login; however, unable to do so due to the authentication error.  I need assistance in resetting it so I may start over in connecting the account to the microsoft authenticator.  I hope that makes sense?

User Account

This is Megan Freeman again. I am trying to print my housing counselor certificate and I have tried the multiple authentication multiple times using both the Microsoft and the Google and I am now locked out of my account again. So if you could please reset my account I would appreciate it. My number 913-787-5545. Thank you.

Ticket from Booker Gompah - User Account

Need to have account reset again. TFA never takes after i give the code given to me by the HUD site. Please reset yet again. Thank you. I am having difficulty paying to have new test scheduled in Kryterion. Each time i go in and setup for the onsite test. When i submit payment information. I receive a message that says 3DSecure Error message: "Payer Authentication Error - Blocked due to Failed Authentication rule" . My bank says they are not even seeing the charge on their end.