HUD Exam Hub | HUD Housing Counselors Training and Testing for Certification

Ticket from derek lujan - User Account

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Hello, I need to regain access to my account, but I have not heard back from you all.

Ticket from Roien Rahimi - User Account

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I am not able to login to my Hud account, it needs to be fixed as soon as possible as i have an upcoming exam.

Ticket from Katia Bryan - Certification Exam

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I can't sign in; it says I must reset my password. Nothing happens when I try to reset it; it takes me to the same sign-in page. I need to schedule a test and add disability to it. Thank you,

Ticket from James Walker - User Account

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Good Morning, I'm having trouble with two-factor authentication during login to my account. I have both Microsoft Authenticator and Google Authenticator downloaded on my mobile phone but I don't see the access code in either apps. Please advise. Thank you!

Ticket from Michele Keyes - User Account

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I did not receive the code so I could begin the study modules

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Hello, my name is Michael Hunter and I'm going through the process of transferring my FHA connection passing results but I'm unable to log on to my portal because the phone number associated with the account is incorrect. It should be the phone number I'm calling from now which is 206-530-4054. I need some assistance in accessing my account again. As it's saying I'm currently locked out as a housing counselor again.

Ticket from Cathy Kendrick - User Account

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I have an exam Monday April 21 and I am locked out of my account

Ticket from Melinda Martinez - Certification Exam

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I am locked out to get into the exam for today at 10 in the morning. Please help

Ticket from derek lujan - User Account

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I have not been able to set up my double authentication and now I am locked out of my account.

Ticket from Charlene Williams - User Account

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Having issues setting up my two-step authenticator since I haven't used this sign on in a while, the password is not working and unable to access. I need access to account to ensure I am registered for HECM exam.

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