do you know that in module 2.2 guide the graph on page 15 has an error in it? Fact is FHA fixed rate has a credit score requirement of 580+ where as USDA rural development is 620+. You have them reversed. Instead of waiting for a date to correct errors of this type you should have an "update to guidebooks" page where you address this erroneous crap immediately. We're trying to study for an exam here...with a practice test that provides vague questions and no way of knowing what is right and what is wrong....You could help us out a little.

How do counselors obtain a webassessor.com User ID and Password? I reached out to Kryterion and they said the login information is provided by the exam administrator which I would take to be HUD. Please provide guidance.

Thank you!

Good Afternoon:
I passed the test last February 27th, 2018 and I want to know if I will receive a certificate or any type of credential.
Thanks for your attention.
Susana Duque

I am interested in looking into becoming a reverse mortgage counselor and can not find the training material on the website. Thank you.

I was unable to get the biometrics completed (my typing is too erratic.)

I am going to take an onsite class instead.

Unable to access training modular....just keeps spinning...please advise...cburke@cneinc.org

I was into the modules got up to turn the alarm off and return to the computer and was bumped out of the modules. Carolyn I want to keep my password when I first entered today.

Online certification exam cancellation on 3/5/18. Please refund the $10.00 back to my account or mail to address given below:
Doris Mitchell-Trice
17612 N Hitching Post Drive,
Sun City, AZ 85373

Doris Mitchell-Trice, tried to take the Online exam at 9 am on 3/5/2018. The Exam representative also tried to assist and failed because I did not have an external camera on site. Only had webcam camera. Please reschedule me for site test in Surprise, AZ ASAP for morning test if possible. My phone is 623-242-9407, email: dmwoods@yahoo.com
My transaction confirmation# 9D54223EBAC53C834FB796DA6E159