Hello, I reset my password and upon log-in I was not given the opportunity to set up authentication, I was told to contact your office again. It appears that I am doing something wrong, I am following your instructions but they are not working for me. I will call tomorrow and maybe I can get someone on the phone to assist me. Best,

I received a notice to contact you for login information. I have a test in 45 minutes, this is urgent.

Hello, I have been locked out of my account. My username is ttamm@nmcaa.net. I have tried to reset my password, and have been prompted with the message, "contact support." Thanks, Teddy Tamm

Hello, could you please send me a forgot password link to my email , i have selected the forgot password and have not received the link to reset password.

I been trying to sign in to set up my exam testing and it keep saying my information is wrong

Hello! I am trying to log in to my account in the HUD Housing Counselors Website. It is asking for a two factor verification code. How can I get that code? Please note I am not a counselor with an agency - I am an instructor for training counselors about the exam. I took the exam and passed it in 2019. Thank you!

I have tried multiple time to input the Two Authentification step. I am denied access at login. I have downloaded the Authentification app. App is instructing me to scan QR code. I am not able to get to the QR Code. I need assistance to take care of this situation so I can move on to training. My contact number, (808) 940-5081. Thank you

I have a few students whose first language is not English. If they request a reasonable accommodation based on their language proficiency, will they still receive a exam in English?

Verification code not working

I am not able to log in to my account. This is my third attempt to get my account reset. I've sent in 2 request for a reset. I receive the email from tech support stating to set up two factor authentication upon log in, but when I attempt to log in and complete the two factor authentication, I am denied access and the screen says, "Contact support to reset your access". Please support. I am not sure if I am missing a step.