User Account

hello i am currently on the website trying to log in change your password or schedule my exam and when i click submit nothing is happening on any of the three requests my name is carlina CARLINA last name malone MALONE phone number is 313-462-2417 again that number is 313 462-2417 thank you

User Account

hi my name is michelle davis my phone number is 612-751-3565 i was locked out of the hud housing counselors umm site i tried to reset my password and it told me to reach out to y'all to get a new password that's why i'm reaching out thank you.

User Account

Don Lionsdean phone number is 269-254-1488 and I am having trouble with the logging back into my account using the two factor authentication process. I appreciate your help. Thank you.

User Account

Hello, my name is Jolisa Goodwin. My name my number is 313-768-6827, 313-768-6827. I'm calling about a new support. I put in two tickets and I'm still having problems. Thank you once again. My name is Jolita Goodwin, number 313-768-6827. Thank you.

User Account

Hi, good morning, my name is Robert Palmer. I'm trying to take my heart exam this morning at 9:30 but for some reason the website will not let me log in or reset my password so if I can have some assistance on that would be greatly appreciated. Thank you. Goodbye.

Certification Exam

Hi my name is Janine Jasmine I'm calling from Springfield, MO. I am having issues with the website not being able to register get anything done for the certification exam. If you guys can call me back at area code 626-230-1182. I'm also having trouble with finding the practice test. I need to get this test done as soon as possible. If somebody can call me at the earliest convenience.

User Account

My name is Harry Hatton, I have already created an account on the HUD Housing Counselors website and I've already downloaded the Google Authenticator and I was able to log in just last week but for some reason I'm not able to log in and it's not prompting for the Google Authenticator code. If you would please return my call. I'm with Pensacola Habitat for Humanity and Pensacola FL.

User Account

Hi, good morning, my name is Gloria. I called yesterday and left a voicemail asking about how to make sure that the code from Google Authenticator is generated. I understand that the code is to be generated. I understand I need to open up my app, it isn't generating so clearly there's something wrong. But today I went back in to try to log in and now it will not move past the login page.