hi my name is jason yancey uh phone number 213-923-9987 i had one login with one personal email address and i took the hud certification exam and passed it and then i updated that account with my work email address i can no longer get access under the personal one but with my work one it's not showing that i passed the exam when i submit lost password to my personal one it sends me a link to reset it when i click it i

jason yancey 213-923-9987 having difficulty logging into the hud housing counselors page there's an issue with the two factor authentication umm every time i put in the code it's not working and even with the new generated code so i need some assistance thank you

good morning my name is gloria GLORIA last name IN AM AGUA i'm calling from agency number 90751 i've registered on the hudhousingcounselor.hud.gov site so that i could take the practice exam however when i went back in it says that my password needs to be reset when i go to reset password it says to contact support as it can't be reset so i'm not sure what's wrong with my profile my the username that i selected is GGI