Ticket from Anonymous - Certification Exam

I took the exam about 4 years ago - I passed - I was told I was the first person in the country to pass. My current company wants to become a Housing Counseling Agency - will my certification apply? How can I get a copy of my certification? Name: Ronnie Odom - took the exam in Birmingham AL for Navigate Housing.

Ticket from Support Administrator - Training

The Study Guide consists of 15 modules and a Glossary that vary from approximately 20 to 60 pages. A single file of the entire training is not available.

The Support team is not able to provide physical copies of the Study Guide. You are welcome to print the training as befits your needs to prepare for the exam. 

Ticket from Linda Raino - Certification Exam

Dear Counselor,

This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.

We are glad we were able to resolve this issue and wish you a successful exam experience.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Ticket from Support Administrator - Certification Exam

To cancel or reschedule your exam, sign in to HUDHousingCounselors.hud.gov and select Access Exam Details in the Countdown to your Exam! section of your User Profile Dashboard

Follow the steps to reschedule or cancel your scheduled exam (canceled exams will be refunded to the credit card used), then follow the steps to schedule a new exam.