I have mine scheduled for 10:00 am this morning and it isn't coming up. Now I cannot talk to anyone?

If you experience issues with exam set up, launch, or during your exam, contact Kryterion

If I already installed Sentinal will I have to reinstall it to resume my exam? Please send to my email darcel_mcdaniel@msn.com. If you send to my other email I will have to log out of this system and into another. Thank you.

Individuals planning to take the certification examination at a proctoring center can utilize the tool to Locate a Kryterion Testing Center. Candidates can view appointment availability and schedule the exam via the Registration Process. Test centers cannot schedule your exam.

Your test date details are included in your Assessment Purchase Confirmation email. Your test date details are also located in the Countdown to Your Exam! section of your User Profile Dashboard. You must be logged in to access your user profile. To change your test date, please log in to HUDHousingCounselors.hud.gov and visit the Exam Registration page.

If you experience issues with exam set up, launch, or during your exam, contact Kryterion

To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.

Select Begin Exam Registration in the Countdown to your Exam! section of your User Profile Dashboard. Follow the steps to register for the exam.

I cannot access my exam because the camera states "CANNOT RECOGNIZE YOUR FACE"
Can someone please help me?
May be Kyrterion still need to update my Biometric?