I'm not able to access my online exam, I followed all the procedures, download sentinell/kryterion took down the firewall and anti-viruses. Made my camera and microphone compatible and will not let me select the option of using audio/video to access my test several times. I tried different computers, had three different IT personnel assist me and still no help can I credit the $60 towards an in person test?

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Hello, my name is Abigaelle Ngamboma and I register for the July 28 exam in Boston with the MAHA organization (my employer). Is it possible for me to get a copy of my confirmation email for the exam for records? I lost the email with the initial copy. Thank you.

The purpose of HUDHousingCounselors.hud.gov is to help counselors prepare for the HUD Housing Counselor Certification Exam and provide access to the exam. After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from HUDHousingCounselors.hud.gov to FHA Connection.

The certification examination is periodically updated to reflect changes in regulations and program policies. The certification examination will be based on the most recent version of the training content posted in Revision History on www.HUDHousingCounselors.hud.gov. 

I believe I register to take the test at 2pm not at 5pm.

How can I access the modules in spanish?

Not able to log in to schedule an exam

my password is wrong but is the one I use