To complete your account creation on HUDHousingCounselors.hud.gov, you will receive an email to verify your email address. If you do not receive a verification email within several minutes of creating your account, check your Spam or Junk folders to make sure the email was not misdirected.

If you are still experiencing an issue or are unable to access your account, please contact us at HUDHousingCounselors.hud.gov/Support.

Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

I missed an onsite exam that I paid for in the amount of $100 but I was in the hospital and was unable to reschedule, is it possible I can reschedule that onsite exam?

Thank you, I can be reached at 314-280-9401

I can not generate the receipts for my past exams.

I need a copy of my certificate after passing the exam on July 16, 2021. Please advise as to how I can retrieve a copy?

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

How do I download or create an account?

The purpose of HUDHousingCounselors.hud.gov is to help counselors prepare for the HUD Housing Counselor Certification Exam and provide access to the exam. After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from HUDHousingCounselors.hud.gov to FHA Connection.