Ticket from Melinda Barsales - Agencies

HUDHousingCounselors.hud.gov Support provides technical support and general program information related to the HUDHousingCounselors.hud.gov training and certification exam program. If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at housing.counseling@hud.gov with the subject line, “Housing Counselor Certification.”

Ticket from Jonjy Ananth - Certification Exam

I was unable to make it for my scheduled certification exam scheduled yesterday at Bridgewater, MA at 1.30pm. I would like to register again but the option is not available since the previous exam has not been canceled. Please enable the new registration functionality so I can schedule my exam again. Thank you, Jonjy Ananth

Ticket from Patricia Carrion - User Account

Dear Counselor,

The exam registration instructions and your confirmation email both state that your exam registration must match your government-issued ID. 

First, you must update your name in your HUDHousingCounselors.hud.gov User Profile by logging into your account and selecting "Edit" on the User Profile Dashboard.

Next, you must transfer the update to Kryterion's Webassessor site. In order to transmit the new information to Webassessor: