You have up to five attempts to enter your account password on the User Sign In page before your account will lock. Locked accounts will unlock automatically after six hours, or you can expedite access by contacting the Support team.

If i took the exam and passed, does the certificate belong to the organization or is this mine and would i be able to leave and go to another organization if it ever came up?

Dear Counselor,

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Please clarify. Using the study guide for Module 3.2. The flow chart on page 8 "HUD's Fair Housing Complaint Process" The first box, at the top of the page is labeled "Intake" then following the arrow to the left is the second box is labeled "Complaint Filed". Continuing on the left side, a third box , the only vertical box on the chart is labeled "Investigation". On Page 14 is Knowledge Check 3 please match the activity with the name. On Page 22 Knowledge Check Answer Key the Order is C, A, D, B.

I'm having trouble registering my Counselor ID with FHA Connection.

Hello,

My name appears as "Katelyn Derrick" on the HudHousingCounselor.com site, but it appears as "Katie Derrick" on Kryterion. My full name is Katelyn Derrick, so I want to ensure that my name matches my ID. I am not sure which account the proctor will base the name on.

Thanks,
Katelyn

Where can I get certified in LIHTC and MHP

Dear Counselor,