The certification examination was developed according to professional standards recognized by the testing industry and designed and constructed to be free from bias and measure only approved examination content. The following steps were taken to achieve these goals:

where can i find the study guide to print

I can't find my Counselor Exam ID in my profile of in my email.

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

The online training consists of 15 modules that vary in length. Shorter modules take about 30 minutes, and longer modules may take up to 90 minutes to complete. 

The online training is interactive, but it does not include audio.

The Study Guide consists of 15 modules and a Glossary that vary from approximately 20 to 60 pages. A single file of the entire training is not available.

The Support team is not able to provide physical copies of the Study Guide. You are welcome to print the training as befits your needs to prepare for the exam. 

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

Does this training satisfy the training requirement to become a HECM or is this for ongoing training?

Which, ( how many ) certification exam requirements are there to get on the reverse mortgage roster as a reverser mortgage counselor?

I do not see my test results/score. Only shows that I passed. Would like to know my score

Hello,

I missed my exam due to being in the hospital how would I be able to reschedule that exam that I already paid for?

Thank you,

Denise Baker