I am not able to log onto my certification exam to take it. Please call me right now 321-314-2892

Kryterion is offline and I need just need to turn in my exam from today!!!
It is finshed. Username: ldickerson@pcrihome.org and my name is Laura Dickerson.
Please help!

Where can I find My Counselor ID # ?

I registered and paid for my HUD exam. However, I selected the wrong onsite location. Can someone make this correction on my behalf? Thank you

The agency I am working with is working on becoming a HUD certified Agency. Since they are not a HUD agency as of yet, will this hinder me from applying for my certification. I recently passed the exam and transferred my results. I'm not sure what to do next. Do I wait until we become a HUD certified agency to compete the steps emailed to me?

I was kick out of the exam due to do freezing. I cannot get back in the launch the test.

I have seen many references regarding "downloadable" access, but not how to or where to do to download each modules, glossary etc. Help

How does the scoring work and what do you have to get to pass?

The online training consists of 15 modules that vary in length. Shorter modules take about 30 minutes, and longer modules may take up to 90 minutes to complete. 

The online training is interactive, but it does not include audio.

The Study Guide consists of 15 modules and a Glossary that vary from approximately 20 to 60 pages. A single file of the entire training is not available.

The Support team is not able to provide physical copies of the Study Guide. You are welcome to print the training as befits your needs to prepare for the exam. 

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