I see the system allows you to register for online exams however its only in the am ranging from 1am

Yesterday, we attempted to log in for the exam however we could not gain access even with using a different computer. We tried to chat via support but did not get connected with an agent. Additionally, we tried to reset the password many times and never even received a link via email. The exam was at 3:45. After many attempts, we tried calling customer service at 4:30 and it was closed (ET).

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

On July 22nd, I paid $60 to take the HUD Certification Exam. I was not promoted to schedule a date and time. How can I schedule my test without having to pay again?

Thanks!
On'Gela Caldwell

Good Morning, I thought i had scheduled to take my test today at 6:30am Central time and I accidently scheduled it for 6:30 Eastern time. I scheduled to take the exam on Saturday 8/7/21 at 7:00am, is this okay.?

When can I take the test again - I failed today, 8/5/21

Do I need to employed to take the certification exam?

Dear Counselor,

The "coupon/voucher" field is a standard field for the testing company. HUD does not provide voucher or coupon codes to offset exam costs. You may skip the "Submit" button and select "Check Out" at the bottom of the page to complete your purchase. 

Sincerely

The HUDHousingCounselors.hud.gov Support Team

I accidently signed up for the Spanish exam, can i change it to English?

The calculator used for the exam.