If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support:

Hello Can I still take the Housing Counseling Exam after August 1, 2021

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support:

Saludos

Yo he estado tomando el examen varias ocasiones (10) para ser exacto. Una vez llegue a las 10 veces, fui bloqueado de poder tomar el examen en español nuevamente. Quisiera saber que razones justifican el que no pueda tomar el examen. Según su pagina de internet el examen puede ser tomado cuantas veces sea necesario para pasarlo. Actualmente trabajo en una agencia de consejería y es requerido para mi tomar el examen, para poder continuar en mi posición.

Agradeceré una pronta respuesta al respecto.

Caller said she had two webcams and wanted to know if they would fit the requirements.

I apologize I am being sent for a mandatory COVID test and I will not be able to make my appointment at 3pm - I have no problem paying again, I just want to make sure I will be able to actually be rescheduled because of the deadline etc.
Kimberly Tolley
ktolley@buffalocitymission.org
(716)548-8432

Trying to schedule to retake the exam but it is asking me to pay the $60.00 again. I believe I was told that you can retake the exam for free.

Completion of training is optional and is not required to become certified. However, to increase certification exam passing rates, candidates are highly encouraged to study the course content.

To access the training, you must be signed into your account on HUDHousingCounselors.hud.gov. 

Once you are signed in, select “Training Center” at the top of the page. If you are already signed in, you can access the Training Center launch page directly.

Hello, I am unable to log in to training and requested a password reset but haven't receive it yet. My email is aparker@mannadc.org. Any assistance would be greatly appreciated. Thank you!