Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

Can you take the exam after July 31, 2021?

To access the online certification exam, to download Sentinel Secure, and to create your Biometrics Profile, you must be signed into your account on HUDHousingCounselors.hud.gov.

I was unable to get into the exam on my scheduled date due to technical issues that support could not resolve. Is there a way for me to take the test or get a refund of my money?

The Kryterion website would not allow me to start the exam, even though I tested everything the day before.

My name is Tysha Martin, tysha@nehda.org.
315-425-1032

What is voucher code

I was not able to schedule my exam prior to the deadline of July 31. What will it mean if I take the exam after the compliance date?

if I could the exam and did not pass it, how time do I have to retake the examK

Is there a version with audio?