Ticket from Austin Hill - General

Hi,

I'm doing the HUD Counselor Training on the website to increase my knowledge and skills as I'm looking for employment in the housing advice field.

I'm wondering if it would be worth it for me to do the exam. I don't currently work for an agency.

If I pass the exam can I then use that passed exam with the agency to get certified or should I wait to do the exam once I am employed by a HUD approved agency?

Thank you,

Austin H

Ticket from Amy Hawkins - User Account

My name is Amy Hawkins, and I have completed the HUD counselor training in June. I am scheduled to take the exam next week. I was sent a user name and password, but when I enter the information upon sign in, I am given the message that my information is invalid. I registered under my work email ahawkins@disabilityoptionsnetwork.org and the screen name given to me was AmyhA238.

Ticket from LaTasha Bell - Proctoring/Kryterion

I was unable to complete my exam. and for the past hour and a half each proctor has said they are unable to see my camera. my camera was used to complete the pre-screening and then it stopped working I guess. I am still able to see myself in the screen on the right. I am able to communicate with the proctor in the chat. the firewall is down and your system has access to my computer camera and mic. is it possible to just switch over to a facility to take my exam