HUD Exam Hub | HUD Housing Counselors Training and Testing for Certification

Ticket from Clifton T Fulford - Certification Exam

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Dear Sir or Ma'am,

User Account - Name Updates

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Dear Counselor,

The exam registration instructions and your confirmation email both state that your exam registration must match your government-issued ID.

First, you must update your name in your HUDHousingCounselors.hud.gov User Profile by logging into your account and selecting "Edit" on the User Profile Dashboard.

Next, you must transfer the update to Kryterion's Webassessor site. In order to transmit the new information to Webassessor:

Ticket from Mirabelle Rebeiz - Certification Exam

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For your account on HUDHousingCounselors.hud.gov, the “username” is the email address used to register for the account. If you receive an error while signing in, make sure:

You are using the correct email address
There are no blank spaces or other characters in the text box for the email address
Your email address is not being autofilled by your browser.

Ticket from Samuel Collier Jr. - Proctoring/Kryterion

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Locked out and failed exam

Ticket from Jo Ann Parrott - User Account

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Need signon help to access HUD test knowledge assessment.

Ticket from FRANK ARENA - Certification Exam

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Where do I find the required "Coupon/Voucher Code" to schedule my exam???

Ticket from Richard Allen - General

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How long does HUD certification last?

Also if we don't have employment but volunteer can we still get certification as we look for employment?

Is there certification reciprocity if I move out of Illinois?

Certification Exam - Retake Limit Override

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Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam.

If you receive a notice about maximum attempts, please call Support at 210-489-1461. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam.